Notifications
Know before anything breaks.
The Notifications product watches your POS infrastructure in real time: CashBox status, component health, transaction flows and audit-relevant events. Alerts arrive before an issue reaches the counter, and where the law wants a report, the product files it.
- 10:41CashBox 4, outlet Graz: signing unit degradedALERT SENT
- 10:47Technician notified, before the counter noticedIN HAND
- 11:02CashBox 4 recovered, flow resumedRECOVERED
- 11:02Outage and recovery reportFILED
One incident, handled end to end, with the legal report filed for you.
- free tier, email alerts
- 0 €
- per year for the full tier
- 74 €
- watching every CashBox
- 24/7
- status per outlet, always
- Portal
THE WATCHDOG
What it watches. What you get.
The product connects to the fiskaltrust Middleware and evaluates signals against rules and thresholds. Problems surface as alerts, not as findings at the next audit.
| SIGNAL | WHAT GETS WATCHED | WHAT YOU GET |
|---|---|---|
| CashBox status | Every CashBox in your setup, continuously | An alert before the counter notices |
| Component health | Queues, signing units and connected services | Early warning on failures and degradation |
| Transaction flows | The stream of signed receipts per outlet | A signal when a flow stops or stalls |
| Audit-relevant events | Incidents with legal weight, logged with history | Audit-ready records of every alert |
TAX AUTHORITY REPORTS
Where the law wants a report, the product files it.
Some markets tie legal duties to the life of a register: registration, outages, retirement. These duties depend on local regulations, so coverage is country-specific by design.
| MARKET | THE DUTY | HOW THE PRODUCT FILES |
|---|---|---|
| Austria | FinanzOnline notifications through the register lifecycle under RKSV: go-live, outage, recovery, decommissioning | Files each event automatically, status per register in the Portal |
| Germany | Every electronic recording system gets reported to the tax office, new systems within one month | Files through the official interface, with operator data managed per dealer |
| France | Market-specific notification duties per the local regulation | Covered through the French market module |
| Other markets | Duties like document series registration or takings transmission run inside the fiscal flow itself | Covered by the compliance core, no separate report to file |
Per market: Daily closing reports and further operational duties ride on the same rails. Sales confirms the exact scope for your markets.
Minutes of warning cost nothing. Hours of downtime do.
WHY THIS SELLS
One watchdog, three winners.
Downtime costs merchants sales, partners service calls and developers weekends. Early alerts move everyone ahead of the incident.
Partners cut service calls
Proactive alerts replace angry phone calls. Advanced alerting upsells inside premium support packages.
Developers plug alerts into pipelines
Webhooks carry structured alerts into your own dashboards and tooling. Debugging starts with the log, not with a search.
Merchants hear it first
A warning lands before the checkout stalls, and auditable alert logs prove operational diligence.
FREE OR PAID
Start free. Upgrade when your outlets grow.
The free tier watches your setup and mails one inbox. The paid tier at EUR 74 per year, fair use, adds the tools bigger setups need.
| FEATURE | FREE | PAID |
|---|---|---|
| Email alerts | One recipient | Multiple recipients with priority filters |
| Component health monitoring | Standard | Advanced, with thresholds and grouping |
| Webhooks | Not included | Included |
| Audit logs | Not included | Full retention |
| Custom alert rules | Not configurable | Fully configurable |
| SLA monitoring | Not included | Optional add-on |
FAQ
Notification questions.
The legal specifics follow in a call.
Which markets get tax authority reports?
The duties depend on local regulations, so coverage is country-specific by design. Austria, Germany and France carry documented modules today. Sales confirms the scope for your markets.
What happens when a component fails?
An alert lands before the failure reaches the counter, and where the law wants an outage report, the product files the report and the recovery after. The Portal shows the history per register.
Who sees the notification status?
Partners see their outlets in the Portal, merchants see their own registers. Paid setups add multiple recipients with priority filters and webhooks into your own systems.
What does a missed report cost?
A register without proper notifications loses legal standing, and audits treat missing reports as findings. Automation costs less than one finding.
Watch everything. Miss nothing.
Start with free alerts and upgrade when your outlets grow. Sales confirms the coverage per market.
You talk to real people